Policies

Returns Policy

  • Purchaser has 14 calendar days to return a product you purchased from Jambo Imports from the date you received it.
  • Email JamboImports@gmail.com with your return request and reason for the return.
  • Shipping costs for returns are buyer’s responsibility.

Items ineligible for return:

  • Opened food products, including but not limited to: spices, sauces, chutneys, coffee, shea butter, etc
  • Items with a $10 or less sales price
  • Worn clothing items
  • Items worn with use and no longer new

Shipping:

  • Currently we use Priority Mail through the USPS.
  • We know this isn’t the best option and are currently looking into flat-rate shipping. More on this soon!